WasteOptix, in full

What WasteOptix covers

• –Waste carriers, brokers and dealers running collection rounds
• –Multi-depot organisations, from a single depot upwards
• –Environment Agency-ready waste transfer note and consignment records
• –Waste carrier licence and permit tracking
• –Round and vehicle scheduling, plus a shared compliance calendar
• –Vehicle checks, defects and maintenance history
• –Incident capture — spills, complaints and close-out
• –Cross-depot compliance and transfer note reporting

What it doesn't cover

• –General logistics, freight brokerage or wider ERP functionality
• –Financial accounting, invoicing or payroll
• –Route optimisation or telematics — WasteOptix records and schedules rounds; it doesn't route them

Rounds

A live register of every round you run.

• –Round profile, current driver and depot in one place
• –Switch between an all-rounds view and a single round's history
• –Role-based visibility, so staff only see the rounds they work with

Scheduling

Build round and vehicle schedules without a spreadsheet.

• –Drag-and-drop round and vehicle editing with bulk patterns
• –Permission-gated editing for depot managers and team leaders
• –Agency and relief drivers tracked alongside permanent schedules

Calendar

Permit renewals, services and audits, together.

• –One calendar across every depot, filterable by vehicle or type
• –Upcoming permit and licence renewals surfaced automatically
• –Event details link straight through to the vehicle or site record

Transfer Notes

A single digital record for every waste transfer.

• –Waste transfer notes generated and stored against every round
• –Consignment and hazardous waste documentation kept together
• –Records searchable by customer, site or waste stream

Vehicle Checks

Digital forms built for daily compliance.

• –Drag-and-drop form builder for walkaround checks and defect reports
• –Draft and submitted checks tracked separately, so nothing goes missing
• –A searchable record library for every check ever submitted

Maintenance

Keep every vehicle compliant without the paper log book.

• –MOT, service and insurance renewal dates tracked automatically
• –Defects logged by whoever's driving, resolved by the workshop
• –Full repair and maintenance history kept against each vehicle

Incidents

Spills, complaints and incidents, handled properly.

• –Structured incident capture from first report to close-out
• –Photos, statements and outcomes attached to a single record
• –Trends surfaced so recurring issues don't go unnoticed

Reports

Everything an Environment Agency auditor asks for, ready to export.

• –Compliance and transfer note roll-ups across every depot
• –Filter by depot, date range or waste stream in seconds
• –Built from the same records drivers already enter — nothing re-keyed

01

Environment Agency-ready transfer note records for every collection

02

Multi-depot management with role-based access

03

Waste carrier licence and permit tracking in one place

04

Scheduling, calendar and vehicle compliance together, not in separate spreadsheets

05

One record entered once — it shows up on the dashboard, the round and the report automatically

06

Unlimited rounds and transfer note records, with no per-round or per-seat fees

07

Product updates and secure cloud storage included as standard

Price

£3,495 / license / year

Pricing model

Includes up to 50 vehicles, then £65 per additional vehicle / year

no per-user pricing, and no cut-down "starter" tier missing features.

What's included

All 8 platform modules, unlimited rounds and transfer note records, product updates, secure cloud storage, and email support.

Free trial

14 days, free

start without a card and set the dashboard up in full. Nothing is charged unless you choose to carry on at the end of it.

Set-up fee

None as such. Onboarding and data migration is offered at £399 as an optional one-off

the licence can be bought without it, and it is not charged again at renewal.

Discount for educational or non-profit organisations

Not currently published

ask us directly.

01

Kick-off

We walk through the rollout plan together, so your team knows exactly what to expect and when.

02

Discovery

We look at your rounds, your current records and your processes, so the platform is set up to match how you actually work.

03

Configure

We set up your vehicles, drivers, roles and permissions, so the platform is ready to use from day one.

04

Train & deploy

We train your team, run final readiness checks, and support you through your first weeks live.

Getting started

A four-step guided rollout

kick-off, discovery, configuration, and training & deployment — run by the WasteOptix team.

Training cost

No separate fee published

training is included as part of the onboarding rollout above.

Data export while active

Yes

you can export your records (transfer notes, vehicle logs, compliance records) at any time while your account is active, in a standard format.

Formal end-of-contract export commitment

Not published as a guaranteed SLA

we recommend exporting your data before your subscription ends; the Terms don't commit to a specific post-termination export window.

Assistance on exit

Not currently published.

Support channel

Email support (hello@wasteoptix.co.uk), included with an active licence.

Cost

Included at no extra cost for as long as your subscription is active.

Response time

Targets, not guaranteed service levels, unless separately agreed in writing.

Phone support

Not currently offered

support is by email only.

Named account manager

Not currently offered.

Third-party or community support

Not currently published.

Access

Web browser

no separate desktop or mobile app is published.

Supported browsers

Not currently published.

Mobile

Not currently published

no dedicated mobile app is evidenced; the platform is accessed via browser.

Customisation

A drag-and-drop form builder for vehicle walkaround checks and defect reports. Broader customisation beyond this isn't otherwise published.

Public API

Not currently offered.

Data import tools

Not currently published.

Data protection basis

UK GDPR and the Data Protection Act 2018. WasteOptix is controller of Account Data and processor of Platform Data submitted by your organisation, under a data processing agreement.

Encryption in transit

Yes

encryption in transit is used to protect personal data, per the Privacy Policy.

Access control

Role-based access controls, with regular review of access permissions.

2FA / SSO

Not currently offered

not mentioned in the Privacy Policy or Terms.

ISO 27001

Not held

not claimed anywhere on this site.

Cyber Essentials

Not held

not claimed anywhere on this site.

Penetration testing frequency

Not currently published.

Uptime SLA

Not published

the Terms state we aim to keep the Platform available but do not guarantee uninterrupted or error-free operation.

Data hosting location

Not explicitly published

the Privacy Policy addresses international transfers (UK IDTA / Standard Contractual Clauses safeguards) without naming a specific hosting region.

Built for UK waste regulation

Designed around the standards that govern waste carrier licences and duty of care.

Environment Agency-aligned recordkeeping

Transfer note and incident records structured around the evidence inspectors ask for.

GDPR-conscious by design

Role-based access keeps sensitive driver records need-to-know, not open to the whole team.

Role-based access, built in

From Driver to Operations Manager — permissions that match how depots are actually run.